Your personal data matters to us. This Privacy Policy clearly explains how game96 collects, uses, and protects your information.
Game96 (https://game96.app) is a trusted online gaming platform in Bangladesh that places the highest priority on protecting its members' personal information. This Privacy Policy applies to all users of game96's services and explains how we collect, process, store, and safeguard your personal data.
By using the game96 website or mobile app, or by creating an account, you automatically agree to this Privacy Policy. If you disagree with any part of it, please refrain from using our platform.
Please Note: This Privacy Policy is an integral part of game96's Terms and Conditions. We recommend reading both together.
Game96 collects only the information that is necessary. Collecting unnecessary or excessive data goes against our policy. Below is a detailed breakdown of the types of information we collect:
| Data Type | Example | Requirements |
|---|---|---|
| Identity Details | Full name, date of birth, nationality | For KYC verification |
| Contact Information | Email, phone number | For account-related inquiries |
| Identity Documents | NID, Passport, Driving License | For Identity Verification |
| Financial Information | Mobile banking number, transaction history | For Payment Processing |
| Technical Information | IP address, device information, browser | For Security & Service Improvement |
| Gaming Information | Game history, betting records, session data | For legal compliance and analytics |
Game96 collects your information through several methods. Each one is transparent and carried out with your consent:
Game96 never collects your information without your knowledge or consent. You are informed about all data collection in a timely manner.
Game96 uses your information only for specific, legitimate purposes. Your data is never used for anything beyond what is stated below:
Important: game96 never sells your data to advertising or marketing companies. Your information is used solely to provide you with our services.
Game96 follows a strict data-sharing policy. Your information is shared with third parties only in the specific circumstances outlined below:
Game96 never shares your data with advertising networks, data brokers, or unrelated third parties. This policy holds without exception under any circumstances.
Game96 uses several types of cookies on its website to make your browsing experience smoother and more secure:
You can disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect the availability of some platform features.
Game96 does not retain your data longer than necessary. How long information is kept depends on the type of data and applicable legal requirements:
Data Deletion Request: Contact our support team to request deletion of data that falls outside legal retention requirements. Your request will be acted upon within 30 days of receipt.
As a game96 member, you have several important rights over your own data. Contact our support team to exercise any of these rights:
You have the right to know what information we hold about you.
You have the right to correct any inaccurate or incomplete information.
You may request deletion of any data that falls outside legal retention requirements.
You may request that we stop using your data for specific purposes.
You may request a copy of your data in a structured format.
You may withdraw your consent to marketing or optional data processing at any time.
Game96 employs industry-leading technology and practices to protect your data. Our security infrastructure is secured across multiple layers:
Never share your password or login credentials with anyone. No game96 employee will ever ask for your password.
Game96 is strictly prohibited for anyone under 18. We do not knowingly collect data from minors. Through age verification at registration and the KYC process, we ensure that all members are adults.
If you suspect that we have inadvertently collected information from a minor, please contact our support team immediately. We will promptly delete the data and close the associated account.
A note to parents: If you suspect your child is using an online gaming platform, please reach out to us. We are committed to ensuring responsible gaming.
Game96 may update this Privacy Policy when necessary. How you are notified will vary depending on the nature of the change:
Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
For any privacy-related questions, concerns, or rights requests, please reach out to our dedicated privacy team:
Dispute Resolution: If your issue remains unresolved after contacting us, you have the right to file a complaint with the relevant data protection authority in your country.
Your personal data and transactions are protected with 256-bit SSL encryption. No one can intercept, read, or alter your information in transit.
The identity verification process is simple, fast, and completely confidential. Your documents are stored in a secure vault and accessible only to authorized personnel.
Enable 2FA to add an extra layer of security to your account. Even if your password is compromised, your account stays protected.
Game96 never sells your personal information to third parties. Your data is used exclusively to serve you.
Independent third-party security experts regularly audit game96's systems to identify and address vulnerabilities.
Any request to view, correct, delete, or port your data will be processed within 30 days.