Legal Documents

Game96 Terms and Conditions

Please read these terms and conditions carefully before using the game96 platform. By registering or using the platform, you are deemed to have accepted all of these terms.

Last Updated: January 2026

Important Notice: These terms and conditions apply to the game96 platform (game96.app) and all its services. By creating an account or using the platform, you are considered to have read, understood, and agreed to all of these terms.

1

General Terms & Conditions

Game96 is an internationally licensed online gaming platform. These terms and conditions apply to all services, games, bonuses, payments, and any use of the game96 platform.

If you do not agree with any part of these terms, please refrain from using game96. Accessing the platform or creating an account constitutes full acceptance of these terms.

  • These terms may be updated at any time, and registered members will be notified by email of any changes.
  • Game96 reserves the right to modify, suspend, or discontinue any service at any time at its sole discretion.
  • These terms are available in both English and Bengali. In the event of any conflict, the English version shall prevail.
  • All decisions made by game96 are final and binding.
2

Account Registration & Verification

A valid account is required to access game96 services. Each individual may only register one account. If multiple accounts belonging to the same person are detected, all accounts may be closed and any funds held may be forfeited.

  • Provide Accurate Information: Accurate and complete information must be provided at the time of registration.
  • KYC Verification: Identity verification via national ID or passport may be required before processing a withdrawal.
  • Password Security: Keeping your password confidential is your responsibility. Do not share your login credentials with anyone.
  • Info Updated: If your contact details change, please update them in your account.
  • Account Transfer Prohibited: game96 accounts may not be transferred or sold to any third party under any circumstances.

Please note: Registering with incorrect information can cause issues during verification and may put your withdrawals on hold. Always provide accurate details from the start.

3

Age Requirement & Eligibility

You must be 18 years of age or older to participate on game96. In jurisdictions where the legal age is 21, that requirement applies. Minors are strictly prohibited from creating an account.

Game96 is committed to protecting minors. Any account found to belong to a minor will be immediately closed and all funds held in that account will be forfeited.

  • Parents and guardians must ensure that minors cannot access game96.
  • Government-issued ID may be requested at any time for age verification.
  • Registering with a false age may result in legal action.
4

Deposit, Withdrawal & Payment Terms

Game96 accepts deposits via Mobile Banking, Nagad, Rocket, and all major mobile banking services. All transactions are processed in BDT.

  • Minimum Deposit: The minimum amount for each deposit is BDT 500.
  • Minimum Withdrawal: The minimum withdrawal amount is BDT 500.
  • Withdrawal Time: Usually processed within 1–24 hours.
  • Verification Required: KYC verification must be completed before your first withdrawal.
  • Same Payment Method: Withdrawals must be made through the same payment method used for the deposit.
  • Maximum Withdrawal: A daily maximum withdrawal limit applies, which may vary based on your VIP level.

Game96 does not charge any deposit fees. Payment gateway fees may apply to withdrawals, but you will always be informed of these in advance.

5

Bonus & Promotion Terms

All game96 bonuses and promotions are subject to their own specific terms. Accepting a bonus means accepting the conditions attached to it. Misuse of bonuses may result in account suspension.

  • Wagering Requirements: Each bonus requires the specified wagering conditions to be met before it can be withdrawn.
  • Validity: Bonuses must generally be used within 7–30 days of being issued, or they will expire.
  • Game Restrictions: Some bonuses are only valid for use on specific games.
  • One Bonus Per Use: Each promotion applies once per account.
  • Abuse Prohibited: Attempting to abuse bonuses may result in bonus cancellation and account closure.

Tips: Before claiming a bonus on the Promotions page and read the full terms for that bonus. This will help you avoid any confusion later on.

6

Gaming Rules & Fairness

All games on game96 are powered by RNG (Random Number Generator) technology, independently audited by third parties on a regular basis. This ensures every game outcome is entirely random and cannot be predicted or manipulated by anyone.

  • Game96 is not liable for game interruptions caused by technical issues; however, bets for affected rounds will be refunded.
  • If an incorrect payment occurs due to a software error, game96 reserves the right to recover the excess amount.
  • In Live Casino games, the dealer's decision is final.
  • If your internet connection is interrupted, your game progress will be saved on our servers.
7

Prohibited Activities

The following activities are strictly prohibited on game96. Violation of these rules will result in permanent account closure and legal action where necessary.

  • Money Laundering: Using the platform for the purpose of money laundering is strictly prohibited.
  • Fraud: Any form of fraudulent activity, use of bots, or software manipulation.
  • Multiple Accounts: Opening multiple accounts under the same identity and sharing bonuses across them.
  • Using Another User's Account: Logging in or attempting to log in to another user's account.
  • Chargeback: Attempting a chargeback through the bank after a payment has been completed.
  • System Hacking: Attempting unauthorized access to the platform's servers, databases, or software.

Game96 uses advanced AI and manual monitoring systems to detect suspicious activity. Any irregularities identified will be acted upon immediately.

8

Account Suspension & Closure Policy

Game96 reserves the right to suspend or close any account without prior notice under the following circumstances:

  • In Case of Terms & Conditions Violations
  • In Case of Incorrect or False Information
  • In Case of Suspicious or Fraudulent Activity
  • If KYC verification is not completed
  • By Order of a Court or Law Enforcement Authority

To voluntarily close your account, please contact our support team. Any verified balance can be withdrawn before the account is closed.

9

Privacy & Data Protection

Game96 places the highest priority on protecting your personal information. We use industry-standard SSL encryption and secure data storage. Your data is never sold to third parties.

  • Your data is used solely for identity verification and payment processing.
  • Information may be shared with authorities when required by law.
  • For more details, visit our Privacy Policy Read.
10

Responsible Gaming

Game96 believes gaming should be a source of enjoyment, not stress. We encourage our members to play responsibly and provide the tools to help them do so.

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You can exclude yourself from the platform for a set period of time.
  • Reality Check: A summary of your session will be displayed at set intervals.
  • Support: If you are struggling with a gaming addiction, please reach out to our Responsible Gaming View page.
11

Terms & Conditions Update Policy

Game96 may update or amend these terms and conditions at any time. For significant changes, members will be notified via their registered email or through a platform notification.

  • Continued use of the platform after any changes constitutes acceptance of the updated terms.
  • The "Last Updated" date will always be displayed at the top of the page.
  • We recommend checking this page regularly.
12

Contact & Support

If you have any questions or concerns about these terms and conditions, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

  • Live Chat: Click the chat icon in the bottom-right corner of the platform.
  • Email: [email protected] (responses are typically sent within 24 hours)
  • FAQ: For answers to common questions, visit our FAQ Page View.

Our Commitments We Stand By

Licensed & Regulated

Game96 operates under an international gaming license and undergoes regular third-party audits to ensure full transparency.

SSL Encrypted Transactions

All deposits and withdrawals are protected with 256-bit SSL encryption. Your financial information is completely secure.

Fast & Secure Payments

Deposits via Mobile Banking, Nagad, and Rocket take just a few minutes. Withdrawals are processed within 24 hours.

Transparent KYC Process

The identity verification process is simple and quick. Once verified, future withdrawals go through more smoothly.

24/7 Bangla Support

Our support team is available in Bengali for any issue — average response time is 3 minutes.

Responsible Gaming Tools

Deposit limits, self-exclusion, and reality checks — all the tools you need to stay in control of your gaming experience.

Questions About Terms & Conditions

Yes. game96 is internationally licensed and all transactions are secured with SSL encryption. Your funds are held in a separate bank account, so they remain unaffected by any operational issues.

Bonus balances cannot be withdrawn until wagering requirements are met. However, your own deposited funds can be withdrawn at any time. Any bonus that expires will be automatically cancelled.

Withdrawals are typically processed within 1 to 24 hours. Completing KYC verification can speed up the process. VIP members enjoy priority withdrawal processing.

As long as you follow the terms, there is no reason for your account to be closed. However, involvement in fraud, multiple accounts, or prohibited activities may result in account closure without notice. Play fair and you have nothing to worry about.

Yes. You will be notified via your registered email and platform notifications whenever significant changes are made. We still recommend checking this page regularly.

Start a safe and enjoyable experience on game96

Done reading the terms? Register now and start your gaming journey with a welcome bonus.

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